Complaint Form/REKLAMATIONS-FORMULAR

Dear Customer,
in order to process your complaint as quickly as possible, we kindly ask you to fill out the following fields. The completed form is forwarded directly to the Molto Luce Service Center.

If you still need help, the service center can be reached at servicecenter@moltoluce.com or +43 7242 698-200.

Sehr geehrte Kundin / Sehr geehrter Kunde,
um Ihre Reklamation schnellstmöglich bearbeiten zu können, bitten wir Sie die folgenden Felder auszufüllen. Das ausgefüllte Formular wird direkt an das Molto Luce Servicecenter weitergeleitet.

Sollten Sie dennoch Hilfe benötigen, ist das Servicecenter unter servicecenter@moltoluce.com oder +43 7242 698-200 erreichbar.

Type of request*

Product information

General information

Installation place
Type of application
Type of installation

Data upload information

The following photo uploads are required for smooth and speedy processing of your complaint:

Photo of the complained product
Photo of installation
Photo of the label
Photo of the electrical power connection

In case of transport damage

Photo of the damage and
The packaging (inside and outside)

The following field has to be filled by a Molto Luce employee only