Dear Customer,
in order to process your complaint as quickly as possible, we kindly ask you to fill out the following fields. The completed form is forwarded directly to the Molto Luce Service Center.

If you still need help, the service center can be reached at or +43 7242 698-200.

Type of request*


Product information



General information

Installation place
Type of application
Type of installation


Data upload information


The following photo uploads are required for smooth and speedy processing of your complaint:


Photo of the complained product
Photo of installation
Photo of the label
Photo of the electrical power connection


In case of transport damage


Photo of the damage and
The packaging (inside and outside)

The following field has to be filled by a Molto Luce employee only