Your contact for technical questions, repairs or complaints

We listen to the wishes, suggestions and concerns of our customers and do our best to implement suggestions and good ideas. We offer maximum service around our lighting solutions and guarantee adept support in all phases of our cooperation - and with the highest degree of customer orientation and reliability.

You can rely on the fact that our employees are always available for you as contact persons. Especially in tricky situations, when something doesn't quite run smoothly or even mistakes have been made. Then it is even more important to have a central contact person who will take care of solving the problem quickly.

The Molto Luce Service Center (MLSC)

The Molto Luce Service Center, dedicated to the fast and customer-friendly solution of problems and complaints, aims at minimizing both the time spent and any inconvenience for our customers.

In which cases is the MLSC your perfect contact?

  • First level support in technical questions

  • Transport damages
  • Complaints for own and trade products within the warranty period

  • Repair requests

  • Coordination of on-site operations by customer service or installation partners

The direct line to the MLSC.

One thing is clear: Our goal is as few errors and complaints as possible. However, if this should happen, we ask for your understanding and guarantee that we will work with full commitment to find a good solution to the problem.
Our Molto Luce Service Center team will be happy to answer your questions and concerns. Do not hesitate to contact us.

Thomas Schurer

Head of Molto Luce Service Center MLSC

Andreas Fuchsberger

Technical Support Molto Luce Service Center MLSC

Lisa Grossalber, BA

Ass. Molto Luce Service Center MLSC

Christian Adelsmair

Technical Support Molto Luce Service Center MLSC